Privacy notice

Privacy Notice

Effective Date: Jul 22, 2025
Applies to: Martin Brower Smallwares Ordering Portal ("the Portal")

Martin Brower and its technology partner, Source2T Private Limited (“we”, “us”, “our”), are committed to protecting the privacy and personal information of our users. This Privacy Notice explains how we collect, use, store, and protect your information when you use the Martin Brower e-commerce portal.

1. Information We Collect

We collect the following types of information:

Account Information: Name, email address, phone number, company name, and job title of the user.
Location Data: Shipping addresses and location preferences for delivery.
Order Information: Product details, quantities, pricing, payment mode (if applicable), and order history.
Technical Data: IP address, browser type, session duration, and usage logs for platform security and analytics.

2. How We Use Your Information

Your information is used solely for the following purposes:

To authenticate and manage user accounts
To process and fulfill product orders
To manage shipping and logistics coordination
To send notifications about order status, updates, and service information
To improve the user experience and platform functionality
To ensure compliance with legal and regulatory obligations

3. Data Sharing and Disclosure

We do not sell or rent user data to any third party.
Data may be shared internally within Martin Brower and authorized logistics and warehouse providers strictly for operational fulfillment.
Our technology partner, Source2T, may access platform data for technical support, infrastructure maintenance, and compliance monitoring.

4. Data Storage & Security

All data is securely stored in encrypted databases hosted on AWS Cloud Infrastructure.
Access to sensitive information is restricted through role-based permissions and audit trails.
Regular security assessments and backups are performed to ensure data integrity and disaster recovery.

5. User Rights

As a registered user of this platform, you may:

Request to view or update your profile data
Request to deactivate your account
Report misuse or request data deletion in accordance with applicable policies

To raise such requests, please contact your account administrator or support@source2t.com.

6. Cookies and Tracking

This portal uses minimal session-based cookies for login and navigation. No third-party marketing or behavioral tracking cookies are used.

7. Policy Updates

We reserve the right to update this privacy notice periodically. Changes will be posted within the portal and effective immediately upon publication.

8. Contact

If you have questions or concerns about this policy, please contact:
Martin Brower Support Team
Email: [Insert contact email]